Welcome to Natural Realignment. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, subscribe to our services, or participate in any activities on our platform. We are committed to safeguarding your privacy and ensuring that your personal data is protected.
This Privacy Policy applies to all data collected both online and offline by Natural Realignment, including but not limited to, information collected through our website, live events, telephone, mail, and other means of communication. It outlines how we collect, use, and protect the personal data of all users of our services, including:
Visitors: Individuals who access our website or services without creating an account.
Members: Individuals who subscribe to our Private Members’ Club, pay a subscription fee, and/or purchase products from our affiliate shop.
This Privacy Policy also applies to businesses and experts who provide data to be featured on our platform, as well as participants in our events and online affiliate shop. This policy applies to any interaction you have with our services.
We collect various types of information from our members, businesses, experts, and visitors to help us provide and improve our services. This includes:
We collect personal information directly from you when you interact with our website or use our services. This may include:
Contact Information: Your name, email address, phone number, and mailing address.
Account Information: Username, password, and any other details required to set up your member profile or business/expert listing.
Payment Information: When you subscribe or purchase through our site, we collect billing information, such as credit card details (which are processed by third-party payment providers).
Profile Information: For businesses and experts, we collect service descriptions, images, pricing, and other relevant details to create your profile on our platform.
For businesses and experts using our platform, we collect the following types of information:
Profile Data: Information related to your business or services, such as business name, industry, service descriptions, images, and other relevant information you choose to share on your profile.
Service & Product Listings: Any details you provide about the services or products you offer, including pricing and availability.
When you visit or interact with our website, we automatically collect certain information using cookies, log files, and other tracking technologies. This includes:
Technical Data: Information about your device and internet connection, including IP address, device type, operating system type and version, browser type, and time zone settings.
Usage Data: Information about how you interact with our website, such as which pages you visit, the time spent on those pages, and any actions taken (e.g., clicks, downloads, or form submissions).
Log Data: Our servers automatically record data that your browser sends whenever you visit our website. This log data may include your IP address, browser type, the pages of our website that you visit, the time and date of your visit, and other statistics.
We use this automatically collected data to improve the functionality of our website, enhance the user experience, and monitor website traffic and performance. This data also helps us diagnose technical issues and optimize the delivery of our services.
We use the information we collect from you in the following ways:
To operate and improve our services: Your data helps us ensure the smooth operation of our platform, improve its functionality, and optimize your overall experience. This includes technical enhancements and updates to the features we offer.
To communicate with you: We use your information to contact you regarding your membership, profile, or use of the site, including responding to your enquiries. If you have opted to receive email communications, we will also use your data to send you updates and promotional material. We do not use your email address for any other purpose unless explicitly consented, nor do we share it with third parties without your consent.
To respond to enquiries: When you contact us via email, we use your provided return email address to respond to your enquiries. This information is not used for any other purpose or shared with third parties.
To monitor and analyse trends: We may use your data to monitor trends in site usage, such as purchase history, sales reports, and behaviour on the site. This analysis helps us make informed decisions about improving the user experience, optimising marketing efforts, and refining our services.
To market our products and services: With your consent, we may use your information to send marketing communications, including emails about products, services, and promotions. We also employ advertising strategies, including retargeting through platforms like Google and Facebook, to keep you informed about our offerings.
For profiling and auto-matching preferences: We may use automated systems to profile your preferences based on your interactions with the site, enabling us to deliver a more personalised and efficient user experience.
For administrative, accounting, and legal purposes: Your data may be used to fulfil administrative and legal obligations related to the running of the business, such as managing accounts, processing payments, and complying with applicable laws and regulations.
We take your privacy seriously and only share your information when necessary to provide our services or as required by law. Below is a breakdown of how and with whom we share your data:
Access to your data is limited to employees who require it to provide products and services, contact you, or respond to enquiries. This includes teams such as marketing, events, development, customer support, and executive management. Employees are granted access on a "need to know" basis to ensure data security.
We may share your data with the following entities:
Processors: We utilise third-party service providers for various functions, including payment processing, email transmission, surveys, marketing analytics, and technical support. These providers are required to access and process your information only for purposes authorised by us through Data Processing Agreements.
Authorities: We may disclose information to comply with legal obligations, respond to audits, or protect our rights and those of others, including fraud prevention.
Transfer of Business: In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the assets.
We retain certain information while you are a member and may continue to store some data for specific reasons, including:
Data retention periods vary based on the type of data, user category, and collection purpose. We will retain your information only as long as necessary to fulfil these purposes.
We use Google Analytics Advertiser Features to optimize our business. Advertiser features include:
Among other uses, this allows us to contact you if you begin to fill out our check-out form but abandon it before completion with an email reminding you to complete your order. The “Remarketing” feature allows us to reach people who previously visited our website and match the right audience with the right advertising message.
As advertisers on Facebook and through our Facebook page, we (not Facebook) may collect content or information from a Facebook user, and such information may be used in the same manner specified in this Privacy Policy.
We use cookies and similar technologies to enhance your experience on our website. Cookies help us understand user preferences and provide personalised content. You can control your cookie settings via your browser; however, disabling cookies may affect your experience on our site.
We take appropriate measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. This includes secure payment processing and encrypted storage of sensitive information.
We implement various administrative, managerial, and technical security measures to safeguard the information we collect online. Our employees are trained to understand and comply with these controls, and we regularly communicate our Privacy Policy, practices, and guidelines to them.
While we strive to protect your personal information, you also have a role in safeguarding it. We urge you to take every precaution to protect your personal information while you are on the Internet.
If you are within the EU, you have certain rights regarding your personal data, including:
Right to Access: You have the right to obtain a copy of your personal data, as well as other supplementary information.
Right to Restrict Processing: You have the right to restrict the processing of your personal data in certain circumstances.
Right to Rectification: You have the right to have any incomplete or inaccurate information we hold about you corrected.
Right to Object to Processing: You can stop or prevent us from processing your personal data, particularly where we are relying on a legitimate interest as the legal basis for processing.
Right to Erasure: You can request the deletion or removal of your personal data when it is no longer necessary for the purposes for which it was collected.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us using the contact information provided below.
Your information may be transferred to, and processed in, countries outside your own, which may have different data protection laws. We ensure that any transfer of personal data outside of the European Economic Area (EEA) is safeguarded through appropriate contractual arrangements, such as the use of Standard Contractual Clauses approved by the European Commission.
Our website may contain links to other sites that are not operated by us. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies before providing any personal data.
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by email or through a notice on our website. We encourage you to review this policy periodically for any updates.
If you have any questions or concerns regarding this Privacy Policy or our practices concerning your personal data, please contact us: info@naturalrealignment.com
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